The last time thiis happened, we had to uninstall Fireworks from the PC, then we needed to manually enable the "old apps" option in Account Preferences of the CCD dashboard to be able to see the Fireworks program - I think there was an update to the CCD Program that caused it (not sure) - and we had to re-install fireworks from the CCD dashboard and it would run fine. Today, (show old programs was already enabled in my account preferences.) - we tried signing out and back in as well as we tried uninstall/reinstall Fw - but this did not resolve the issue. one time a couple of years ago we hit this problem and all we did to resolve it was that I signed out of my adobe account in the CCD and then signed in again. A few months ago, we had this problem being stuck in a 00 Trial mode and prompting us for a license key even though we are fully subscribed under the Creative Cloud subsription.
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